Frequently Asked Questions
Your guide to shopping with Perth CPAP
What is your standard shipping timeframe?
We offer express shipping across Australia. Orders are typically processed within 24 hours and delivered within 3-5 business days depending on your location.
Can I return an item if it doesn't fit?
Yes, we accept returns on all fashion items within 30 days of purchase, provided they are unworn, have all original tags attached, and are in their original packaging.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure a perfect fit before ordering.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and ZipPay.
Are your garments ethically sourced?
At Perth CPAP, we prioritize quality and sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery's progress.